Contact
Contact WPFixAgent for sales, billing, support, and security questions.
Reach the right team for product questions, connector support, subscription billing, refunds, and responsible security reports.
Sales
Plans
Support
Incidents
Billing
Refunds
Security
Reports
Contact channels
Sales inquiries
Ask about Starter, Professional, Agency, and Enterprise plans, onboarding, and private deployment options.
Customer support
Get help with connector pairing, dashboard access, repair queues, and command history.
Billing questions
Request help with subscription status, cancellations, invoices, and refund eligibility.
Security reports
Report suspected vulnerabilities or connector security concerns for responsible review.
Contact directory
General support
support@wpfixagent.comBilling
billing@wpfixagent.comSecurity
security@wpfixagent.comResponse target
We aim to acknowledge support and billing messages within two business days. Active Enterprise agreements may specify a different target.
Clear customer contact paths
Separate support and billing inboxes
Published cancellation and refund process
Responsible security disclosure route
Two-business-day acknowledgement target
Buy with clear expectations
Plan limits, renewal terms, cancellation, refund eligibility, privacy practices, service boundaries, and customer support are published before purchase.
USD pricing and included software features
Monthly or yearly renewal until cancellation
14-day eligible first-purchase refunds
Card details handled by the payment provider
Published terms and privacy practices
Billing support at billing@wpfixagent.com
FAQ
Common questions
Can I request a refund here?
Yes. Use the billing contact path and review the refund page before submitting a request.
Do you offer onboarding?
Agency and Enterprise customers can request onboarding support.
Where do security reports go?
Send reports to security@wpfixagent.com. Do not include live credentials or personal data unless requested through a secure channel.
Free 14-day trial · no card required
Give every WordPress site a safer path from incident to verified recovery.
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