Data processing

Data processing information for organizations using WPFixAgent.

Effective August 9, 2026. This data-processing summary explains the operational data WPFixAgent processes on behalf of customer organizations and the controls applied to it.

Tenant

Scoped

Retention

Defined

Processors

Listed

Security

Controls

Effective August 9, 2026

Data processing information for organizations using WPFixAgent.

Effective August 9, 2026. This data-processing summary explains the operational data WPFixAgent processes on behalf of customer organizations and the controls applied to it.

Clause 1

Data categories

Account records, organization records, website metadata, plugin inventory, incident data, command results, and audit logs.

Clause 2

Processing purpose

Provide monitoring, repair workflows, customer support, billing, security, and product improvement.

Clause 3

Sub-processors

Service providers may include infrastructure and storage vendors, the payment provider, transactional email delivery, a vulnerability intelligence feed, and the optional configured AI provider. Material changes are communicated through policy updates.

Clause 4

Retention

Operational data is retained while the account is active. Following closure it is scheduled for deletion within 30 days, except records retained for billing, fraud prevention, security, or legal obligations.

Clause 5

Access control

User authentication and organization membership scope dashboard access.

Clause 6

Audit logging

Important actions are recorded for operational accountability.

Clause 7

Secret minimization

Standard connector pairing avoids hosting credential collection.

Clause 8

Deletion and return

Authorized organization owners can request export or deletion through support@wpfixagent.com.

Contact

Questions about this policy may be sent to support@wpfixagent.com. WPFixAgent business details are also provided on applicable checkout records and invoices.

Buy with clear expectations

Plan limits, renewal terms, cancellation, refund eligibility, privacy practices, service boundaries, and customer support are published before purchase.

USD pricing and included software features

Monthly or yearly renewal until cancellation

14-day eligible first-purchase refunds

Card details handled by the payment provider

Published terms and privacy practices

Billing support at billing@wpfixagent.com

FAQ

Common questions

Can I request a signed DPA?

Yes. Organization owners may contact support@wpfixagent.com to request the applicable agreement.

What data is processed?

Mostly operational WordPress metadata, account data, incidents, commands, and audit records.

Are payment cards processed by WPFixAgent?

No. Payment card details are collected and processed by the payment provider.

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